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Slow IRCTC website wants you to shop for shoes, clothes instead
Updated On: 01 September, 2013 03:33 AM IST | | Shashank Rao
Under fire for its slow website that takes hours to complete train bookings and often crashes during peak hours, the IRCTC, India's largest ticketing portal has found a unique way to pacify angry customers ufffd make them shop online while they wait for their bookings to be completed
What would you expect the country’s most visited travel portal, with 1.2 million daily page views, to do when it wants to enhance customer experience and increase traffic on its site? Make booking tickets on its site easier? Ensure bookings are completed faster? Increase capacity so that it can handle heavier traffic? Guess again!
The IRCTC website has u00a0tied up with Yebhi.com to offer visitors, who have come to book train tickets, a wide range of products at discounted prices instead
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