Why do politicians quibble, or get violent, with employees at tollbooths on the paltry issue of being halted and asked to pay a toll? The issue, apparently, has to do with the gap between the treatment they expect and the one they receive by tollgate operators, the public accounts committee (PAC) of the state legislature has inferred.

MSRDC officials said that the last lane at every toll plaza had been reserved for VIP vehicles. If the elected representatives used this lane to go through, there would be no problem. File pic