Commuters of Central Railway AC locals have been left without a dedicated complaint channel after the shutdown of a WhatsApp helpline due to spam misuse. Passengers say issues like ticketless travel and unauthorised entry remain unchecked

A new non-AC local train with automatic doors has arrived in Mumbai to improve commuter safety after the Mumbra incident. Built with enhanced ventilation, CCTV, emergency systems, and larger luggage spaces, the train aims to reduce accidents caused by open doors