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TRAI curbs unwanted commercial calls, mandates subscribers' consent

As per the new regulations, which update those notified in 2010, through a registration process, "the business will be able to assert their identity and build the trust of the clients."

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In a bid to curb the menace of unsolicited commercial calls, the TRAI on Thursday announced new regulations that mandate registration of businesses/telemarketers for making such calls and subscribers' consent for receiving the same.

Named the Telecom Commercial Communication Customer Preference Regulations, 2018, the new rules provide for "the subscriber with complete control over their consent and the ability to revoke the consent already granted, at their option," a statement from the Telecom Regulatory Authority of India (TRAI) said.

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