If you ordered a smartphone online and received only the charger, all we can offer you is symnpathy. But an upcoming workshop on consumer rights is where you should be headed if you are looking for retribution.

Whether it’s a bank or restaurant, an airline, e-commerce portal or telecom firm that has taken you for a ride, today’s consumer grievance redressal camp organised by the Consumer Guidance Society of India (CGSI) will show you the way ahead.