World Entrepreneurs' Day 2026: Businesspersons can use these five handy AI tips this festive season

In India the festive season rarely arrives as one neat moment It gathers slowly A supplier asks for numbers earlier than expected The agency wants the Diwali brief Corporategifting enquiries begin appearing on WhatsApp Then orders pick up and the planning window quietly disappearsFor founders running small teams this period can be exciting and unforgiving in equal measure There is more demand but not necessarily more time or more people When it gets too much usually the first thought that comes in is There has to be a better wayThere is a better way ChatGPT has a new function ChatGPT Work designed for long detailed multistep work and deliverables can ease that festiveseason load so the team stays focused on the businessBegin with last year not a blank spreadsheetMost businesses already have the beginnings of this yearrsquos festive plan They are simply scattered across last yearrsquos order sheets campaign reports customer messages vendor emails and memories of what went wrong It can bring that history together It can identify when demand began rising which products moved fastest where deliveries slowed and which offers looked exciting but did little for the business From there it can prepare a weekbyweek view of what needs to happen before the rush packaging orders creative deadlines marketplace updates and moreA founder could ask ldquoReview last yearrsquos festive sales campaign performance returns and customer feedback Show me what worked what caused avoidable pressure and what we should do differently this year Turn it into a practical sixweek planrdquoLet the orders grow without allowing the confusion to grow with themA strong sales week can still become a difficult business week if stock payments and dispatches are being tracked in different places Then function can help maintain one daily picture For a D2C brand that may mean spotting a gift box selling faster than expected For a cloud kitchen it may mean seeing where ingredient availability and festivemenu demand are beginning to diverge For a gifting company it could mean separating regular orders from customised corporate requests before they become mixed upKeep customer communication warm when the volume stops feeling manageableFestiveseason customer service has its own rhythm ldquoWill this reach before Diwalirdquo ldquoCan you deliver to my parentsrsquo pin coderdquo ldquoCan we add our company logordquo ldquoI need a GST invoicerdquo ldquoThe payment has gone through but the order still says pendingrdquoThese questions arrive through email Instagram marketplaces and inevitably WhatsApp When the volume rises even a thoughtful team can begin sounding hurried or inconsistentIt can review previous conversations group the recurring questions and prepare a response bank It can also separate routine enquiries from the ones that deserve immediate attention a damaged order a bulk customer waiting for confirmation or a gift that may miss an important date The aim is not to automate warmth It is to give the team enough breathing room to preserve itGive the founder fewer reasons to become the companyrsquos search engineIn a small company people often go to the founder because the founder remembers the context ldquoWhich price did the vendor finally agree tordquo ldquoDid the influencer approve the revised daterdquo ldquoWhat discount was promised to the corporate buyerrdquo ldquoHas the packaging artwork been signed offrdquoThe app can find these answers across the material the team already uses and prepare a short daily view of decisions delays and open questions The founder remains involved where judgement matters without becoming the route through which every piece of information must pass That may be the most meaningful use of the product for a small team reducing the number of jobs that tend to land on the founderrsquos deskKeep a quiet eye on the marketFounders do not need another heap of unread news Ask the app feature to watch a tightly defined set of signals and turn them into a useful weekly view depending on the festive momentA founder could ask ldquoEvery Monday review notable competitor announcements customer conversations relevant media coverage and changes in our category Tell me what changed why it matters to us and the three questions the leadership team should discussrdquoThe festive season will always carry some unpredictability That is part of running a business in a country where celebrations commerce and family life overlap Yet growth should not have to feel like an annual test of how much pressure a small team can absorb but rather a welcome challenge that proves your success