After spending the last 24 hours to gauge the functioning of thenew BlackBerry 9720 that was launched in Mumbai last Thursday, one can now finally understand the change in the BB customer base. The new BB 9720 is a straightjacket mobile phone: lightweight with a long-lasting battery, a small screen, and a camera that one wishes didn’t exist. But does that make it a bad phone? Not for all; and, here’s why.