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Amid Corona, govt must heed patients' plaints
Updated On: 20 March, 2020 05:13 AM IST | Mumbai | The Editorial
A clean environment, smooth processes, good food but most of all, cleanliness and consideration is the way to go

Bhavika Gundecha with her all-clear certificate outside Kasturba Hospital. Pic/Ashish Raje
Among the many sportspersons altering their schedules was a tennis player who returned from Spain on Monday after a 15-day training in lawn tennis, having cut it short by 25 days due to the virus scare. She was first taken to SevenHills hospital with some other travellers. She then visited Kasturba Hospital where she allegedly waited from 11 am to 6 pm for the tests. She was sent to the screening ward at 6.45 pm.
She claimed that she was given a bed that had red ants all over and was given a rude answer when she complained to staff. Then another patient was brought into the ward despite protests, she stated. The patient was shifted later. She claims that the conditions were jail-like with a piece of bread and milk given for breakfast. Her version was disputed by hospital officials who have pointed out the high praise for facilities.

