Central Railway has initiated the tendering process for a new mechanised parcel and luggage handling service at Chhatrapati Shivaji Maharaj Terminus (CSMT), Lokmanya Tilak Terminus (LTT) and Wadi Bunder to improve efficiency and reduce damage to consignments.

The proposed service will replace manual handling with a mechanised system supported by battery-operated platform trucks. The initiative aims to speed up the loading and unloading of railway-booked parcels and luggage, reduce congestion in parcel areas and improve operational efficiency at the three locations.