In what appeared to be a perfect example of washing one's hands of the responsibility, the BMC yesterday informed the Bombay High Court that it will be soon be making phone numbers of all road engineers from the 24 wards public so that pothole-related complaints can be addressed to them directly.

"Since a road engineer is responsible for repairing potholes in every ward, their numbers will be made public, following which citizens can register complaints by sending a picture of a pothole via WhatsApp. Upon receiving a complaint, an engineer will have to respond with another photo of the repaired pothole within 48 hours," said Anil Sakhare, senior counsel representing the BMC.