For residents of Karjat-Jamkhed assembly constituency, issues regarding food packets, not receiving ration etc can be resolved with just a phone call. NCP chief Sharad Pawar's grandnephew, Rohit Pawar, MLA (Karjat-Jamkhed) has set up a call centre for citizens so that they can register their grievances and issues without stepping out of their homes in this time of crisis, and ensures that they are addressed.

To ensure that the helpline number reaches the maximum citizens in his constituency, the MLA's social media team has been sending text messages and images to locals informing them whom to contact for food and other problems in the region.