The tourism and hospitality industry that works on the 'service with a smile' adage, has its smile wiped off. One of the hardest-hit, the travel industry was looking forward to some relief measures in the Rs 20 lakh crore package announced by the Union government in separate tranches.

"Let alone our survival, there was no mention of us at all," said Gurbaxish Singh Kohli, president of Hotels and Restaurants Association of Western India (HRAWI). He said, "The industry is left high and dry. On the one hand, the government exhorts businessmen to save jobs, but it does not need rocket science to see that with no relief, establishments are going to shut, leading to job losses."