Despite efforts by the Navi Mumbai Municipal Corporation (NMMC) to address complaints of muddy and discoloured water, many residents say the issue remains unresolved. The civic body recently established a dedicated helpline, launched inspections in affected areas, and collected water samples for testing.

However, residents from parts of Sanpada and other areas say that they are still receiving intermittent supplies of murky water, raising concerns about its safety for drinking and household use.