The common man is no stranger to the tardy pace of work at government offices, but it seems the BMC doesn&rsquo;t spare even VIPs this frustration &mdash; not even Finance Minister Arun Jaitley&rsquo;s niece.
Also Read: <a href="http://www.mid-day.com/articles/mumbai-bmc-builds-shuts-and-forgets-mahim-subway/16133187" target="_blank">BMC builds, shuts and forgets Mahim subway</a>
<img title="Ranjana Jaitley and BJP spokesperson Niranjan Shetty in the cabin of the D-ward health officer (right) as they tried to get the death certificate of her mother-in-law" src="http://images.mid-day.com/images/2016/apr/ranjana-bmc.jpg" alt="Ranjana Jaitley and BJP spokesperson Niranjan Shetty in the cabin of the D-ward health officer (right) as they tried to get the death certificate of her mother-in-law" /> Ranjana Jaitley and BJP spokesperson Niranjan Shetty in the cabin of the D-ward health officer (right) as they tried to get the death certificate of her mother-in-law
At a time when she was grieving over the loss of her mother-in-law, the BMC gave Ranjana Jaitley further grief and compelled her to run around for days just to collect the death certificate. Ranjana finally got hold of the death certificate late last evening, over a week after she began pursuing the matter. The BMC blamed this delay on the Delhi-based National Informatics Centre (NIC), but the central agency said it had no idea about the issue.
It was to make such paperwork easier that the BMC, along with municipal corporations in all other cities, started an online registry in January to issue death certificates. However, BMC officials claim this particular application is hosted on the NIC server. Each time Ranjana visited the ward office, she got the same answer &mdash; the server was down.
Read Story: <a href="http://www.mid-day.com/articles/mumbai-bmc-swimming-pools-drowning-in-apathy/16149197" target="_blank">BMC swimming pools drowning in apathy</a>
Ranjana had been following up with the corporation since her mother-in-law &mdash; a Peddar Road resident &mdash; passed away on April 15, but was repeatedly told the server was out of order. She visited the D-ward office on Wednesday and again yesterday, only to get the same response. A senior official from the ward confirmed that Ranjana had been visiting the office for the last two days but they hadn&rsquo;t been able to help her because of server issues. The official claimed this was happening all over the country since it was an issue with the central server.
BJP leaders Niranjan Shetty and Shaina NC also came forward to help her. Shetty said the details of the death would have reached the ward office within three days, and as per the system, Ranjana should have received the death certificate by now. "We went along with Ranjana to the BMC ward office on Thursday and were told that the server is down. But for how many days? It&rsquo;s already been more than seven days that the portal hasn&rsquo;t been working properly; how long can we wait?" said Shetty.
Last evening, Ranjana finally received the death certificate but did not wish to comment on the matter, saying, "This is a time of grief for me and my family."
BMC&rsquo;s IT director Mahesh Narvekar said the same thing: "The application for the death certificates is hosted on the NIC server. We were told some data migration was going on, leading to this issue. We have written four mails to them and now even the commissioner will write to NIC to understand the problem."
"If the problem was from our side, we would have rectified it, but there is no issue from BMC&rsquo;s side. We have followed all of NIC&rsquo;s instructions and upgraded everything that is required for running this application. But the problem has been sorted out now, and everything is functioning properly," he added.
NIC says... Meanwhile, when mid-day contacted the Delhi office of NIC, the deputy director general, SB Singh said he had no idea about the issue. "I will have to check whether the particular application runs on the NIC sever or not. We cannot afford to let our server be down even for 10 minutes, so this needs to be checked," he said.
He also asked this reporter to contact the NIC in-charge in Maharashtra, Moiz Hussain, who said NIC has nothing to do with the death certificate. But after it was mentioned that the BMC has even written to the NIC on the matter, he said, "I will have to look in to this, and I cannot say anything offhand."

At a time when she was grieving over the loss of her mother-in-law, the BMC gave Ranjana Jaitley further grief and compelled her to run around for days just to collect the death certificate

Even Arun Jaitley's niece can't get work done from the BMC

Mumbai: Court stays non-bailable warrant against singer Ankit Tiwari

At a time when she was grieving over the loss of her mother-in-law, the BMC gave Ranjana Jaitley further grief and compelled her to run around for days just to collect the death certificate

Even Arun Jaitley's niece can't get work done from the BMC

Trending Stories

Latest Photos

Latest Videos

Latest Web Stories

Mid-Day Fast

Home / Mumbai / Mumbai News / Article / Even Arun Jaitley's niece can't get work done from the BMC

Even Arun Jaitley's niece can't get work done from the BMC

Trending Stories

Latest Photos

Latest Videos

Latest Web Stories

Mid-Day Fast