Amit Kumar, a native of Karnataka, had started working for a garment factory in Andheri since 2017. When the nationwide lockdown was announced on March 23, Kumar, 32, along with five other colleagues from the state had to pack their bags and leave. "But there were no arrangements for our safe return. It was chaotic," he remembers. Kumar met a contractor, who promised to arrange for their train tickets. "He said we had to pay him Rs 2,000 per ticket; we knew we were being conned. This is when I received a text on WhatsApp about a citizens empowerment startup called Nyaykarta."

Nyaykarta nyaykarta.com is the country-s first grievance redressal firm with top experts working on people-s issues. Launched on May 6, the platform has a team of over 500+ legal and human right experts from all over the country offering the vulnerable the legal help they need. "They arranged for our tickets, free of cost, and we reached home by the end of May," Kumar adds.