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Lack of preparedness: Western Railway blames state government

Following this papers expos about shortcomings, Western Railway says providing commuter figures, ticketing system and barricading approaches are all state;s responsibility as per operating rules

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WR has also put the responsibility of securing its stations, like Borivli, seen in the picture, on the state government. Pic/ Satej Shinde

WR has also put the responsibility of securing its stations, like Borivli, seen in the picture, on the state government. Pic/ Satej Shinde

Defending itself in response to mid-day's report 'Opening soon, but not at all prepared' (Oct 22), WR said it is fully prepared and shifted much of the onus for preparations on the state government, saying this is what was agreed upon in the Standard Operating Procedure in June. This, even as WR's cashless payment options necessitate visiting booking centres and their mobile app for tickets is closed. 

The WR said that it has set up 928 PoS machines for cashless transactions but PoS machines require commuters to be physically present at the booking counter and its ticket booking app is closed.

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