The bus Operational Command and Control Centre (CCC) was inaugurated online through a video conference by Maharashtra chief minister Uddhav Thackeray on Friday. Speaking on the occasion, Thackeray lauded the BMC-run transport undertaking for giving a service true to its name to the people of Mumbai, as it worked even during the lockdown in the absence of local trains, adding that it was taking strong steps towards modernization.

BEST general manager Surendrakumar Bagde said the CCC will have video walls that will be manned by 16 people, and it will help track operations in real-time and give information to commuters.