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App-based cab services under scanner after complaints of forced fare payments

Maharashtra Transport Minister Pratap Sarnaik issued the directive after taking immediate cognisance of concerns raised by Kalyan MP Dr. Shrikant Eknath Shinde regarding alleged unfair practices in the sector

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Maharashtra Transport Minister Pratap Sarnaik described the alleged practice of forcing passengers to pay tips as unfair and unacceptable. File Pic/X

Maharashtra Transport Minister Pratap Sarnaik described the alleged practice of forcing passengers to pay tips as unfair and unacceptable. File Pic/X

The Maharashtra Transport Department has ordered action against app-based taxi and ride-hailing companies following complaints that passengers are being pressured to pay forced tips and additional charges.

Maharashtra Transport Minister Pratap Sarnaik issued the directive after taking immediate cognisance of concerns raised by Kalyan MP Dr. Shrikant Eknath Shinde regarding alleged unfair practices in the sector.

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