CR's plan to shut services between Dombivli and Kalyan stations for over four hours claiming there won't be many office-goers on Christmas Day caused inconvenience to commuters during morning rush hour. The line was shut from 9.15 am to 1.45 pm to install girders for a foot overbridge at Thakurli station.

"There were no special services as promised and trains came at long intervals with crowds swelling at Dombivli, Diva and Thane," Mandar Abhyankar, a commuter, said.