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Mumbai consumer panel orders insurer to pay Rs 8.06 crore to Victorinox India over 2019 fire claim

A Mumbai consumer commission has directed New India Assurance to pay Victorinox India Rs 8.06 crore over a fire insurance claim related to a 2019 warehouse blaze. The panel held that the claim was unfairly rejected on technical grounds despite the loss being assessed by the insurer’s surveyor

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Representational image. File pic

Representational image. File pic

Seven years after a fire destroyed the customs bonded warehouse of Victorinox India Pvt Ltd, a subsidiary of a Switzerland-based firm, a consumer commission here has directed an insurance company to pay over Rs 8.06 crore for unfairly repudiating its fire insurance claim.

According to PTI, the company's legitimate claim was rejected "solely on technical ground in a mechanical manner," the District Consumer Disputes Redressal Commission (South Mumbai) held in its order passed on September 2.

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