Getting admitted for COVID treatment turned out to be a harrowing experience for a family which approached the BKC Jumbo COVID Centre on Friday. Santacruz resident Kalpana Sankpal, 60, tested positive for an advanced stage of COVID. What followed next was a nearly four-hour wait in the rickshaw, parked under the hot sun outside the COVID centre. Kalpana was finally admitted around 4 pm after the local corporator intervened.

Dr Vasant Shenoy, who diagnosed the ailment, said that Kalpana had visited his clinic around 11 am on Friday morning, complaining of fever and diarrhoea for the past two days.