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Work-from-home shift hits Mumbai dabbawala's earnings

Mumbai’s dabbawalas are witnessing a sharp decline in tiffin deliveries as more employees work from home. Daily deliveries have fallen to 65,000-70,000 from nearly 2 lakh before the pandemic, impacting livelihoods across the network

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Dabbawala Tanaji Shinde, who is anxious about deliveries declining over the past few weeks due to the LPG crisis. Pic/Madhulika Ram Kavattur

Dabbawala Tanaji Shinde, who is anxious about deliveries declining over the past few weeks due to the LPG crisis. Pic/Madhulika Ram Kavattur

For the past nine weeks, the dabbawalas of Mumbai have been slowly suffering due to lower-than-usual orders, a side effect of the LPG crisis triggered by the West Asia war.

Dabbawalas and their union leaders have explained how, since the pandemic, the number of those in the profession has reduced, and now, those still delivering tiffin boxes to offices in the city have been suffering loss of income,  with some firms implementing work from home a few days a week.

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