Transport experts have expressed their delight with the BEST Undertaking's decision to go digital with UPI online payment plans while suggesting more methods to improve the experiment.

"This is a good move for Digital India and if implemented correctly, it will be a big relief to commuters and BEST employees. Digital Ticket should be faster to issue and hassle-free than issuing a physical ticket. Moreover, BEST should also implement either totally automated fare collections like a toll or instead of a fare chart only with the conductor, the fare chart should be made available to commuters via a website, mobile app, etc. This way, commuters can self-check the fare and be less dependent on the conductor thereby making the entire experience speedy for everyone," said Raxit Sheth, who developed 'Mobile for Mumbai,' a bus search application for commuters.