It was to great cheer that the state transport department had announced that citizens would no longer have to queue up at RTOs to apply for learners’ driving licences but could instead just do it online at the click of a button. Far from making things simpler, however, the online process seems to have hit a dead end, with links on the website not functioning.

Try applying online for a learner’s licence and this error message (down) will greet you, as mid-day discovered yesterday while using the state transport department’s website. File pic for representation