Mumbai: From delayed BEST buses to garbage dumps, Mumbaikars seek civic action

ProblemsDelayed bus encroached roadBus No 248 the only one to Ramesh Nagar Amboli in Andheri West is invariably delayed There are huge lines at the bus stop at Andheri station and commuters get no information from officials about the delay or reasons for it Recently a police officer from the area was in the line and lost her cool resulting in officials allocating another bus and renumbering it We really need this bus as autos refuse to ply owing to it being minimum fare from either Andheri station or Ramesh Nagar We are then left with no mode of public transport Adding to our woes is the small lane that has bikes parked along it with an ever present garbage truck and chicken truck Please helpNeha VarghesePicDhiren SampatDangerous dugup roadThe road inside the Tejpal charitable trust property behind Tejpal auditorium has been dug up to lay a BEST sub station for the past three months Despite repeated complaints by the trust and the residents there is nothing the BEST is doing about it The cables are open debris all round and in the rains bound to be a short circuit The places also will be a breeding ground for mosquitos rodents and the residents suffer Just no action is being taken Could you please highlight this issue and helpDhiren SampatWater being wasted at petrol pumpEvery day the HP petrol pump at J Tata road and JTS Malani Marg Metro junction at Churchgate is using a high pressure hose to wash down vehicles during the acute water shortage in Mumbai The BMC should shut down that facility so that employees cannot misuse and waste water while the entire city is suffering from extreme water shortage Since there are no CCTVs to check this the facility needs to be shut down by the licensing authorities and the water department Amrita GhoshPicManish KothariGarbage dumped on roadOn JVLR service road next to Powai flyover residents of Milind Nagar are dumping garbage on the road creating unhygienic surroundings On making complaints the L Ward garbage department picks up the trash but the dumping doesnrsquot stop There was a garbage bin on the main road opposite LampT AM Naik tower which has been removed So garbage is being thrown on the road BMC needs to provide a garbage bin at Milind NagarManish KothariPicC GitanjaliTrash on roadThere is a pile of garbage always noticed behind Rajesh Khanna garden in Santacruz West People dump everything from debris to sofas And itrsquos rarely picked up Sadly itrsquos prime real estate Dear BMC what will it take to keep this city cleanC GitanjaliResponsesAfter Mumbaikars sent in their questions and woes to midday last Monday some of the authorities concerned responded We havenrsquot given up on the rest We shall continue to hold authorities accountable for the state of the cityTC on foot bridge but not platformReader Gandharva PurohitCR responds In order to curb the menace of ticketless travel intensive ticket checking drives are carried out continuously on foot over bridges and on all trains The placement of ticket checkers is decided as per various drives conducted at that point in timeMissing bus stop Reader Samir ShahBEST responds A number of bus stops in the city and suburbs have been realigned after the rationalisation of bus routes In south Mumbai a bus route has been added to the Coastal Road The BEST shall examine which routes used the missing bus stop on Marine Drive and initiate actionEncroachment on laneReader Viral Parikh BMC responds A senior civic official said ldquoBMC will look into why no action was taken against the encroachments despite 33 complaints No encroachments are allowed on footpaths If the school has received express permission to safeguard the footpath from twowheelers we need to examine the permissionsTell us about your problemsIllegal parking Reader Esa ShaikhTraffic police respond Kurla Traffic Assistant Police Inspector Bhupendra Devre said ldquoWe read the citizenrsquos query in midday and took action on Wednesday June 10 We have issued challans to about 18 vehicles and will keep a close eye to prevent the situation from being repeatedrdquoSevere air pollution Reader Junaid MominBMC responds A senior civic official said ldquoBMC will look into the issue We need to examine the situation before action can be taken against the industry burning scrap If the PM levels exceed those permissible BMC will take action against the industry in question However details are required about location detailed addresses etc