In a reply given to an RTI query placed by a commuter, the Western Railway (WR) has elaborated on their plans of upgrading the Jogeshwari station and giving it the much needed facelift. Apart from three escalators, one of which will be ready by March, the station would also get better amenities.

The infrastructural layout of the station has been a matter of concern for commuters for some time now. After the new harbour line platform was constructed, people complained that both the stations were not connected well. Even earlier, commuters have communicated their grievances with the general manager during his inspection visits.