Two passengers were booked after allegedly assaulting and abusing an on-duty Central Railway ticket-checking staff member at Chhatrapati Shivaji Maharaj Terminus (CSMT) in Mumbai on October 25, after they were asked to produce valid travel tickets or proof of railway employment.

According to Central Railway, the incident took place between 6.55 pm and 7 pm in the concourse area near Platforms 5 and 6, where ticket-checking staff member Jignesh Vasantlal Bhavsar was performing his duties.