Passengers can now click pictures of filth and dirt at railway stations and send it across to authorities on mobile messaging platform WhatsApp, as part of the Western Railway's cleanliness drive. Authorities are hopeful that this will ensure clean railway stations and toilets, a senior WR official said. A dedicated staff has been deputed round-the-clock to handle such complaints, he said. Under the initiative, the Western Railway has introduced a dedicated WhatsApp number - 9004499733 - on which passengers can send pictures and report about the unclean condition of the Mumbai suburban stations, the official said.

All 6 Divisions of WR release whatsapp number to report lack of cleanliness at station premises & Pay & Use Complexes at stations along with complaints of over charging by Pay & Use operators , if any. #wednesdaythoughts #SwachhBharat pic.twitter.com/jHk5iPFKsL