The Bhagwati Mortuary Centre in Borivali experienced a sudden malfunction in its refrigerator system, resulting in an unpleasant odour emanating from the stored bodies, with visible maggots on those that had been there for an extended period. In response to this emergency, authorities swiftly relocated the deceased individuals, transferring some bodies to various hospital mortuaries and cremating others with the assistance of NGOs.

The mortuary has a capacity to hold 48 bodies, but at the time of the incident, it housed 37 bodies, including both unknown and identified individuals. The malfunction occurred a couple of days ago, allegedly due to a sudden shutdown of the refrigerator system.