Prior to the lockdown in March this year, the railways used to give ticket concessions to senior citizens but it was stopped amidst the pandemic. However, even as public transport and other railway services are gradually opening up, elderly commuters have demanded that the railways should once again start providing them with the facility.

"The unlock process is now on and train services are being introduced slowly as per requirements. The railways should think of providing the concessions again," said senior citizen Jatin Desai, who has filed an RTI in the matter.