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Mumbai to get helpline for complaints against auto-rickshaws, taxis, and app-based services
Updated On: 08 May, 2025 10:26 PM IST | Mumbai | Rajendra B. Aklekar
Passengers in the Mumbai Metropolitan Region (MMR) will be able to file complaints, seek resolutions, and ensure action is taken against such unscrupulous vehicle drivers, officials said
Commuters can file various complaints, including fare refusal, rude behaviour/misbehaviour with passengers, charging excess fare, not returning items forgotten, etc. Representational Pic/File
The Mumbai Metropolitan Transport Authority on Thursday gave administrative approval to a new toll-free number 1800 220 110 for citizens to complain against taxis, auto-rickshaws, private passenger vehicles, and app-based transport services, officials said.
The helpline will be set-up soon and made functional.
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