A 69-year-old woman from Chennai, who claims to have a flat in Navi Mumbai and relatives across the city, has spent the last several months at an old age home in Kerala, with the caregivers unable to locate her son or any relative.

Lakshmi Iyer, who says she has a doctorate, claims she was in Madurai—where she had some work given to her by her former guide, who is attached to Madras University—when the lockdown was announced. Due to the suspension of railway services, she could not return to Chennai, and instead, decided to visit relatives in Kerala, before she could take a flight to Chennai. In Kerala, however, she seems to have been unable to get in touch with relatives and got lost. District collector, Palakkad, then helped Iyer get admitted to Snehajwala, in Kottekad.