With all nine drinking water taps across its four platforms reportedly non-functional, passengers at Vashi railway station on the Harbour line are being forced to look elsewhere to quench their thirst. Particularly troubling is the condition of taps installed for persons with disabilities, which are damaged and unusable.

The failure of a basic passenger amenity has raised questions over maintenance and accountability at one of Navi Mumbai’s key railway stations. Commuters are left with little choice but to buy water from outside the station, while the lack of water is reportedly affecting cleaning work as well.