Commuting woes for Mumbaikars continue as the system for BEST bus pass renewals at bus depots was abruptly suspended. BEST officials said it was just a temporary move as the contract with the previous party ended and the new party was in a testing mode, and said the process will restart soon. They added that a digital facility of renewals will also be available soon.

“When will the BEST monthly bus pass and online ticket booking start? It has been nearly a month since it has been kept closed,” a commuter, asked. “What's with bus passes? I went to the Vashi bus depot but they are not renewing passes and are also not even giving proper information,” said another commuter, Ishtiyaq Ahmed Ansari.