The delayed services of the Brihanmumbai Electricity Supply and Transport (BEST) undertaking is frustrating both commuters at the bus stop and bus drivers behind the wheel. Officials say BEST buses are finding it increasingly challenging to stick to their schedule when nearly 300 roads across the city are dug up for some work or the other.

A long wait: Dug-up roads have been hurting the on-time performance of buses and even reducing their frequency. File pic