The National Restaurant Association of India has entered a strategic partnership with the Gurgaon-based O2O commerce platform, Dotpe, to provide seamless B2B digital ordering solutions fully integrated with a payment gateway for its member restaurants and cloud kitchens.

Now, the five lakh-plus restaurants fraternity, represented by NRAI, will be able to reorient their operations by connecting with their customers directly through WhatsApp. NRAI members can avail these services at a low fee rather than a percentage-based commission. Once the lockdown is lifted, the restaurants can use the Dotpe's QR-based catalogue and e-commerce platform for digital ordering, which ensures minimal human touch.