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Railway staff's disregard for passengers baffling

It is inexplicable that staff on board ignored genuine complaints of the passengers. The railways need not serve delicacies, a simple wholesome meal, freshly made in a hygienic condition is more than enough

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On Tuesday, 36 passengers of Mumbai-Ahmedabad Shatabdi Express complained of health problems after eating the rotten bread served to them for breakfast. A report in this paper quoted a passenger alleging that they had pointed out to the train staff that the bread was past its sell-by date but they continued to serve the stale food.

Left red-faced by the incident, the Indian Railways arranged for a doctor at Surat railway station where the affected people were given medical aid. The authorities also suspended the on-board supervisor of the train and sent a notice of termination to the contractor along with a penalty of Rs 2 lakh.

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