After a 30-year-old woman was molested and stalked by the driver of an app-based aggregator, the safety of passengers on these services has come into question. This incident comes at a time when the transport department, Mumbai Police and app-based aggregators are mulling over the Call Taxi Scheme, 2015. An important point in this scheme is the role of call centres of the mobile aggregator when they receive distress calls.

The prototype of an SOS system was installed in a few black and yellow cabs recently