It always makes a happy story when infrastructure authorities respond to the grievances of common people. The Western Railway has upped its facilities for people with bridges that have leather cushions. These cushions act as shields for people's heads. Though most regulars do know the pattern of the staircases leading to bridges and duck warily under these, there are people who hit their heads underneath because they are unaware, or are in a hurry.

The Railways has also installed glass panels on either side of a bridge. They also have a double-deck staircase going in the same direction, to ease pressure of commuter crush. They have some of these initiatives at Khar, Mahim and Jogeshwari stations.