Of all the new normal ways the pandemic has brought about, consulting doctors on video call is definitely one, but the question that has been on everybody’s mind is whether the process is sustainable and effective. A pilot survey done by a private hospital in Mumbai has broached the topic and dealt with a very important question – will we go back to physical consultations only after the pandemic is over?

While video consultations have its own challenges, 55.56 per cent of the doctors said that they would continue with the same post the pandemic for both new patients as well as follow up cases. Around 18 per cent doctors said they would return to physical consultations once the situation normalises and 26 per cent are in favour of virtual consultations only for follow up cases.