Perhaps a single flight can sum up Air India’s current topsy-turvy fortunes — AI 348 Delhi-Shanghai on July 5. MiD DAY had reported on July 24 (‘Maharaja of cover-ups’) that there was massive turbulence, leading to damage to the plane and injuries to passengers, and that the pilot allegedly did not brief the company or aviation regulator about the episode and instead ordered crew members to stay mum.

Traumatic experience: Somesh Gupta was one of the passengers who got hurt during the flight