Passengers travelling long distance by trains are upset after tickets being issued by the Automatic Ticket Vending Machines (ATVMs) on the central line were stopped. The system, which began just a few months ago, was cancelled after Centre for Railway Information Systems (CRIS) asked for termination of the services.

According to CR officials, the ticketing facility was a good move and passengers were happy with it. “We had allotted only a few ATVMs at different stations to issue tickets for long-distance trains. We were about to increase the number of such ATVMs, but suddenly we have been asked to stop this facility with immediate effect,” said an official.