A man was not being able to contact his mother during her journey and Indian Railways helped him out immediately. This has impressed people online. Railwayseva handle on Twitter responded to him and also helped him get in touch with his mother.

In a tweet where Twitter user Sashwat tagged Union Railway Minister Piyush Goyal and Ministry of Railways Sashwat wrote that his mother was travelling on Ajmer-Sealdah Express which was running 12 hours late. He was not being able to contact her and wanted to know if she was doing okay.