The Imperial, the twin pair of towering high-rises that dominate the SoBo skyline, is home to many of the city’s rich and famous. But unlike the rest of the nation’s population bending over backward to pander to celebrities and their ilk, the security and maintenance staff of the sky-scraper complex in Tardeo make sure that each and every resident of the complex toes their line, irrespective of their social stature or their wealth, and follows a long list of disciplinary measures.

General manager Raj Gandhi and his team manage the high-rise complex located in Tardeo. Gandhi says it was a challenge for him to convince residents about the need for rules. File pics