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IRCTC delivers 58 crore meals a year, handles 18 lakh daily tickets

State-owned IRCTC has significantly expanded its digital and AI-driven operations across catering, ticketing, and passenger services, handling large-scale railway demand more efficiently

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AI-powered IRCTC manages 1.4 lakh daily e-catering orders.  Representational Pic

AI-powered IRCTC manages 1.4 lakh daily e-catering orders. Representational Pic

State-owned Navratna PSU Indian Railway Catering and Tourism Corporation (IRCTC) has expanded its digital and AI-driven operations across catering, ticketing and passenger services, handling massive passenger volumes and strengthening automation across key railway functions. 

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The PSU manages catering services in more than 1,400 trains, including premium services such as Vande Bharat Express, Rajdhani Express, Shatabdi Express, Duronto Express, Tejas Express and Gatiman Express, as per data.

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