Jet Airways has said that they are extending full cooperation to the Directorate General of Civil Aviation (DGCA) in the investigation into the matter where a Jaipur-bound flight of the airline was forced to return to Mumbai after several passengers suffered nasal and ear bleeding. In a statement, Jet Airways spokesperson said, "Jet Airways is extending full cooperation to the DGCA for the ongoing investigation of the event. Jet Airways regrets the inconvenience caused to its guests."

Meanwhile, the spokesperson also informed that the Jet Airways would continue to offer necessary medical care and attention to the concerned guests as required.