The non-functional ATVMs on harbour line stations posed a big problem for train commuters in Navi Mumbai. However, a bigger problem being encountered by those traveling from and to Airoli, Ghansoli, Kopar Khairane and Turbhe is that since the beginning, these stations have ticket-booking counters only on one entrance, when almost all stations have two ticket counters on the east and the west side. However, the ticket windows are built on the other side as well.u00a0

Shut case: The closed ticket counters on one side of the Airoli station is making life miserable for the commuters who waste a lot of time crossing over to the other side to punch a ticket. Pic/Abhinav Kocharekar