WhatsApp on Tuesday said the MyGov Corona Helpdesk on its platform will now allow users to locate their nearest vaccination centre and book their vaccine appointments. On August 5, MyGov and WhatsApp had introduced the ability for users to download vaccine certificates from the chatbot; and so far, over 32 lakh certificates have been downloaded by users across the country.

"The MyGov Corona Helpdesk on WhatsApp, since its launch in March 2020, has emerged as one of most authentic sources of COVID-related information during the pandemic and served as a critical instrument in fighting the public-health crisis for over 41 million users across India," it added. MyGov CEO Abhishek Singh said the MyGov Corona Helpdesk has been a path-breaking technological solution that benefited millions of citizens across the nation.