The big red bus, Mumbai's most recognisable transport symbol was off the roads and continued to. be so, at the time this went to press. Whatever be the status, whether they resume plying by the time you read this, or are still conspicuous by their absence, the city has a serious problem on its hands with reference to the BEST. Commuters were hard pressed to find alternative transport, with people held to ransom as the other transport options took advantage of a desperate situation.

It is apparent that the BEST, once shining bright in the city's commuting crown is losing its sheen. Reports are rife that the service has been losing a lot of money. There has to be a concerted effort now to save this service and find a solution.