The action of traffic constable Sandip Patil, who took the initiative to ferry stranded student Shivang Kshirsagar to his examination centre, can only be commended. Exams are already a tense time, and we can imagine how panicked the youth must have been, being stuck in a traffic jam with only minutes to go before the TYBCom exam started.

But a policeman on duty is not the person one would expect help from. In fact, the student’s father asked Patil if he could use his motorcycle to take him to the centre. Of course, Patil could not lend his official bike. But, embodying management principles that often remain within the pages of textbooks, he thought out of the box, asked his colleagues on the spot to cover for him, and himself took Kshirsagar to the centre, in time to answer his paper.